Call routing and lead distribution for healthcare
Route the transfer to a provider who can take it, and keep the recording and the attribution attached.
Why healthcare leads are handled differently
High value, narrow criteria, and a buyer relationship that depends on quality.
Quality decides the relationship
One run of poor transfers and a provider stops taking your traffic, whatever the price.
Criteria are specific
Insurance status, procedure, location and timeline all have to match before a provider will accept.
Outcomes confirm slowly
An admission or a booked procedure lands well after the transfer, so same-day numbers mislead.
Screen it before a provider hears it
Fraud scoring and your own validation run before distribution, so the transfers a provider receives are the ones worth their intake team’s time.
- IPQS and Anura scoring on the inbound lead
- Your own filters — procedure, location, timeline
- A failing lead never reaches the provider
From click to confirmed admission
The click, the call, the recording and the outcome stay attached to one record, so a provider disputing quality can be answered with the call rather than an argument.
What a healthcare operation configures
Frequently asked questions
See it running on your healthcare flow
Bring a live campaign and a provider, and we will route a real transfer through it on the call.